Okbajee 88 FAQ — Answers to All Your Questions

At Okbajee 88, placing a single bet that combines multiple matches is called an accumulator or multiple bet. To do this, go to the Sports section and add each match you want to bet on to your bet slip one by one.

Click the button next to the odds of any match to add that selection to your bet slip. Once you have two or more selections, the "Accumulator" option will appear automatically in your bet slip.

In an accumulator, the odds of all matches are multiplied together — so the payout can be much larger if you win, but losing even one match means losing the entire bet. A few tips:

• You can start an accumulator with a minimum of ৳50.
• You can add up to 15 selections.
• Before staking on a bet slip, check the total expected payout.
• Once you tap "Confirm Bet", your bet is final — it cannot be cancelled after that.

Live matches can also be added to an accumulator, but live odds change quickly — confirm the odds before submitting.

At Okbajee 88, some account details can be updated by you directly, while others require assistance from the support team.

You can update these yourself: Go to Profile → Account Settings to update your email, address, and preferred language on your own. After making changes, tap "Save" and confirm with an OTP.

Mobile number change: Your registered mobile number cannot be changed directly — it serves as your account's primary identifier. To request a number change, contact us via live chat or at support@okbajee88.best. Please provide:

• Old mobile number and new mobile number
• A photo or number of your National ID card (for verification)
• Name registered on the account

Name Change: Your name can also be changed through support before KYC verification. Once KYC is complete, a stricter verification process is required for name changes. Changes typically take effect within 24–48 hours of submitting the request.

KYC is not required for regular betting on Okbajee 88. However, a verification request may be triggered when making large withdrawals or if unusual activity is detected on your account.

When KYC Is Required:

• For withdrawals of ৳50,000 or more at a time
• If your total monthly withdrawals reach ৳1,00,000 or more
• If the system detects unusual activity
• If bonus abuse is suspected

Required Documents:

• Proof of Identity: A clear photo of your National ID (NID) or passport, front and back
• Proof of Address: Utility bill or bank statement (issued within the last 3 months)
• Selfie: A photo of you holding your NID

Verification is usually completed within 24–72 hours of submitting your documents. Withdrawals may be temporarily on hold during the verification process. Documents must be clear and fully legible — blurry images will not be accepted.

Deposits made at Okbajee 88 via bKash, Nagad, or Rocket are generally credited within 5–15 minutes to your balance. Bank transfers may take 1–2 hours.

How to get your deposit credited faster:

• Always send to the official Okbajee 88 number shown on the payment page — using a number from an outside source risks sending to the wrong account.
• After sending, save your Transaction ID (TrxID).
• Keep a note of the payment amount and the time it was made.

If your balance hasn't been credited after 30 minutes:

• First, check your bKash/Nagad app to confirm whether the payment was successful.
• If successful, contact us via live chat with your TrxID.
• Please include: the payment amount, the time it was sent, and the number it was sent to.

Most issues are resolved within 2 hours. If the payment was deducted from your mobile wallet but not credited to your Okbajee 88 account, an investigation will be opened using your TrxID — once confirmed, the amount will be credited manually.

There are several reasons your Okbajee 88 account may get locked — each with its own solution.

Temporary lock (30 minutes): After 5 consecutive incorrect password attempts, your account will be automatically locked for 30 minutes. Wait 30 minutes and try again. If you have forgotten your password, use the "Forgot Password?" option to reset it via OTP.

Security Lock: If a login attempt is detected from an unrecognized device or location, the system may lock your account. An SMS will be sent to your registered number — follow the instructions in the message, or contact live chat.

Support team lock: In some cases, an account may be temporarily locked for review. You will usually be notified of the reason by email or SMS. Please contact support and describe the issue.

For any type of account lock, contact the support team via live chat with your registered mobile number and name — most standard locks are resolved within 15–30 minutes.

Okbajee 88 gives you two options to temporarily or indefinitely suspend your account on your own.

Cooling-off period (24 hours to 6 weeks): Go to Profile → Account Settings → Responsible Gaming → Cooling-Off Period and set it yourself. It takes effect immediately — you won't be able to log in during this period. Your account will be reactivated automatically once the period ends.

Self-Exclusion (6 months to 5 years): For a long-term break, email support@okbajee88.best or submit a request via live chat. Let us know your preferred duration — it will be activated within 24 hours of your request.

To permanently close your account: Submit a request to support. Withdraw any remaining balance before closing your account — once closed, you will no longer be able to access it. A new account cannot be created using the same mobile number.

During the suspension period, no marketing messages or promotional emails will be sent to you.

Minimum age requirement to open an account at Okbajee 88 18 YearsNo exceptions are made for anyone under 18 — this is a strict platform policy and a core condition of responsible gaming.

Your date of birth is required at registration — the system automatically verifies your age. If you are under 18, registration will not be completed.

KYC Verification Timeline: Your national ID is used to re-verify your age during large withdrawals. If your actual age is found to be under 18, your account will be permanently closed and any remaining balance will not be refunded.

For Family Members: If a household member attempts to open an account on behalf of a minor, that account will also be blocked. Parents are advised to use parental controls on mobile devices to keep minors away from gaming. For more information, Responsible Gaming page See